Opportunities

Title: NJDS Help Desk Volunteer (HDV)

Hours: Mondays: 1:30-5:00; Tuesday - Friday: 8:30 -5:00
Various shifts available
Facility/Department: UMDNJ-New Jersey Dental School
(NJDS)/Quality Improvement-Newark Campus

Description & Responsibilities: Often patients and visitors are not sure where they need to go. The Help Desk Volunteer (HDV) will greet and provide information to anyone in need of assistance. The primary responsibilities include answering questions, handing out directional literature and maps, searching for names and telephone numbers from the UMDNJ directory and providing general information.

Qualifications: This position requires someone with excellent interpersonal, telephone and verbal communication skills. You should have an interest in providing good customer service. A nice dental and overall appearance is important. Bilingual is preferred (English/Spanish/Portuguese). Knowledge of the New Jersey Dental School is a plus, but we will train.

NJDS Support: Training for this position will be offered. Above all, you will be appreciated for your assistance to the NJDS family of students, staff and faculty who work and learn in NJDS.

• If you can give 3 or more hours a week
• If you like talking to people and answering questions
• If you speak English and Spanish, it's a plus

For More Information:

• Contact: Ms. Nellie Laracuente
  Quality Assurance Coordinator
  (973) 972-0516

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